Frequently Asked Questions

Following is a list of the most frequently asked questions from Internet Customers.  For faster search, type in your keyword(s) in the field provided:

1. WHAT ARE THE ADVANTAGES TO ORDERING GLASSES FROM EYEGLASSPEOPLE?

Since EYEGLASSPEOPLE has eliminated much of their overhead, it can provide you with professionally accurate prescription lenses at 50-70% off prices you would pay at your doctor,or any of the national chain stores. We utilize the same quality lens products and laboratories that your doctor uses.  Your glasses are processed, measured, and inspected by a New York State licensed Optician.  Your satisfaction is guaranteed. (see  #13.GUARANTEE)

2. ARE THERE ANY DISADVANTAGES TO ORDERING GLASSES ONLINE?

The only disadvantages to ordering online are that you cannot try on new frames, take measurements with a frame, or adjust the frames. However, we CAN fabricate lenses for new frames from measurements taken by your doctor or Optician. Then your Optican can adjust the frames for you when you receive them back from EYEGLASSPEOPLE.

3. CAN I TRUST THE ACCURACY AND WORKMANSHIP OF EYEGLASSPEOPLE?

Your glasses are processed by an Optician licensed in the State of New York, which governs and oversees the ethical  dispensing of prescription eyewear. You are also protected by a satisfaction guarantee. (see #13. GUARANTEE)

4. HOW DOES THE ORDERING PROCESS WORK?

Ordering glasses from EYEGLASSPEOPLE  could not be easier!

1. Simply fill out the Online order form.

2. Eyeglass People will send you a mailing box for your glasses with  prepaid postage and return with your glasses enclosed. 

3. Eyeglass People will return your new glasses to you in  5 - 10 working days.