Frequently Asked Questions

Following is a list of the most frequently asked questions from Internet Customers.  For faster search, type in your keyword(s) in the field provided:

1. WHAT ARE THE SHIPPING INSTRUCTIONS?

• $7.00 - UPS Return Mail -You send your Frames directly to us in YOUR box.  Instructions Automatically emailed to you. 

        Shipping instructions:

        https://secure9.actionhosting.ca/eyeglasspeople-com/images/shippingform.pdf

       

        Ship to address:

        Eyeglasspeople.com

        13284 Pond Springs Road, Suite 402,
        Austin, TX 78729

       

 

• $25.00 -  Eyeglasspeople will ship a Frame Mailer Box with instructions via  First Class Mail with return priority postage enclosed to you.  Pack your frames into the box - drop into mailbox.  Frames Returned to you  by UPS.

 Send in your Prescription/RX or copy of it with your frames.  Your RX can also be measured from your existing lens.

1. WHAT ARE THE ADVANTAGES TO ORDERING GLASSES FROM EYEGLASSPEOPLE?

Since EYEGLASSPEOPLE has eliminated much of their overhead, it can provide you with professionally accurate prescription lenses at 50-70% off prices you would pay at your doctor,or any of the national chain stores. We utilize the same quality lens products and laboratories that your doctor uses.  Your glasses are processed, measured, and inspected by a Texas licensed Optician.  Your satisfaction is guaranteed. (see  #13.GUARANTEE)

2. ARE THERE ANY DISADVANTAGES TO ORDERING GLASSES ONLINE?

The only disadvantages to ordering online are that you cannot try on new frames, take measurements with a frame, or adjust the frames. However, we CAN fabricate lenses for new frames from measurements taken by your doctor or Optician. Then your Optican can adjust the frames for you when you receive them back from EYEGLASSPEOPLE.

3. CAN I TRUST THE ACCURACY AND WORKMANSHIP OF EYEGLASSPEOPLE?

Your glasses are processed by an Optician licensed in the State of Texas, which governs and oversees the ethical  dispensing of prescription eyewear. You are also protected by a satisfaction guarantee. (see #13. GUARANTEE)